FSA Store Reviews
FSA Store Customer Reviews (26)
- Most recent
- Oldest
Worst customer service, and buying experience ever!
Worst customer service experience of any store I have ever purchased from online. Still have not been able to return 2 items out of the 2 purchases over $150 that I spent. They give you the runaround, the call-center is all foreign and are very unhelpful, and they lie to you. For over one week now and after three phone calls, they have kept telling me they will send me a return label. It has never happened. Yesterday they told me a supervisor would call me after I had requested one. She never did. Do not buy from these people! The prices are higher than a regular store, not worth the hassle!
Saved Me Time and Money
Shopping for FSA-eligible products has never been easier. The eligibility list is updated daily, and the products are affordable. So glad I found this store!
Can't say enough good things about FSA Store
They have everything I need that qualifies for my FSA with clear eligibility details!
So convenient and the prices aren't jacked up!
I was able to find allergy meds and other health stuff I need that my FSA will cover. So convenient and the prices aren't jacked up.
Reliable Blood Pressure Monitors
The FSA Store's selection of blood pressure monitors is reliable and accurate. I purchased one for my father, and it has helped him track his blood pressure readings at home. It's a great way to monitor his health between doctor's appointments.
Awesome resource!
Such an awesome resource for FSA and HSA holders. I've found so many useful products and the process is seamless. The exclusive Caring Mill line is high quality too.
Diverse Selection of Baby and Mom Essentials
As a new mom, I like the diverse selection of baby and mom essentials. From nursing supplies to baby sunscreen, I was able to find everything I needed in one place.
Must-have resource for FSA or HSA
Their eligibility tool is awesome for finding what's covered and the prices can't be beat. Two thumbs up!
Money-Saving Eligibility List
The eligibility list is an incredibly useful tool for maximizing my FSA dollars. I was able to find items that I didn't realize were eligible, which saved me money in the long run.
Daily Eligibility List Updates
It's great that the eligibility list is updated daily. I was able to find new items that I didn't know were FSA-eligible. It's reassuring to know that the information is always up-to-date.
FSA Store Customer’s Q&A
FSA Store FAQs
About fsastore.com Prices and Cost?
The FSA Store offers a wide range of products, with over 2,500+ guaranteed FSA-eligible products, health essentials, and more. They have various deals and promotions such as $15 off your first $125 order when you sign up for their newsletter. They also have a Savings Center where you can save even more on FSA eligible health essentials. New inventory is added every day and they offer free shipping over $50. They also have a special offer where you can unlock instant savings – $25 off $150 or $10 off $100 with a specific code when you create an account and shop with your FSA card. Please note that prices for individual items are not provided in the search results. For specific product prices, please visit the FSA Store website directly.
About fsastore.com Popular Products and Services?
FSAstore.com is a one-stop-shop for Flexible Spending Account eligible items. The store carries over 2,500+ guaranteed FSA-eligible products, health essentials, and more. Some of the popular categories include Menstrual Care, Drug-Free Pain Relief, Suncare, Best Sellers, New Arrivals, Cold & Allergy Bundles, and Acne & Skincare. They also have a section for Surprisingly Eligible items, which includes products that you might not know were eligible. They also spotlight Eligible Products & Services from sleek hearing aids, to prescription eyewear, to health tech. One of their featured brands is Caring Mill™, which donates a portion of every purchase to the Children’s Health Fund. They also offer tips and information through their Learning Center. Some of the top 10 most popular FSA eligible products include MyLab Box At-Home COVID-19 Detection Test, Sejoy Infrared Forehead Thermometer, Welly Bandages, Supergoop!, and Caring Mill Pulse Oximeter.
About fsastore.com Payment Method?
At FSAstore.com, payment for all goods must be made by credit or debit card. They accept payment with Visa, MasterCard, and American Express. If you have an FSA card, most purchases should auto-approve without needing to submit further paperwork. However, your FSA administrator might require a receipt for your purchase to substantiate the claim. If you don’t have an FSA card, you can still shop on their site with a regular credit or debit card. After the purchase, you can print out a receipt and submit a claim to your FSA administrator for reimbursement. Please note that even if you use an FSA debit card, your FSA administrator might still require a receipt for your purchase to substantiate the claim.
fsastore.com Return Policy?
FSAstore.com has both a Shipping Policy and a Returns Policy.
For their Shipping Policy, they offer free shipping on all orders $50 and above. If your order is less than $50.00, then they charge a standard flat-rate shipping fee of $5.99. They aim to ship your order out to you as fast as they possibly can. Depending on the product purchased, the availability of the products, and the size of the order placed, your order may be split into multiple shipments to expedite the delivery of your entire order. They ship to any residential or business address in the contiguous U.S. except for Puerto Rico. All orders shipped to Alaska and Hawaii addresses are subject to $29.99 shipping and additional weight-based charges. They do not ship to UPS, PO Boxes, US Post Offices, APOs or FPOs.
For their Returns Policy, they accept returns of items that are brand new, unopened, and unused in their original packaging within 30 days of delivery, except for breast pumps, defibrillators, period underwear, pillows, and items marked as non-returnable. Breast pumps, defibrillators, period underwear, and pillows are not returnable, with no exceptions. Fees are determined on a case-by-case basis. Their standard restocking fee is 15%. Some products may be subject to higher restocking fees. If you experience any issues with delivery or items, please contact them within 30 days of receiving your shipment confirmation email. They will not be able to issue any credits after this 30 day period. Please note: refunds are issued to the original form of payment or as a store credit. There are no exceptions. Store credits may only be used on FSAstore.com and may not be used on HSAstore.com, FSA Optical, HSA Optical, or Glasses.com.